b99u Privacy Policy

b99u ("we", "us", "our") operates the website accessible at https://b99u.cam (the "Platform"). This Privacy Policy ("Policy") describes how we collect, use, disclose, store and protect personal data obtained from users ("you", "your") who access or interact with the Platform in any manner.

b99u is an English-language online information and education platform serving users primarily in Pakistan. We are not a casino, sportsbook or licensed gambling operator. We do not process gambling transactions, accept deposits or place bets on behalf of users. Our data processing activities relate solely to the operation of an information platform.

By accessing and using the b99u Platform, you confirm that you have read and understood this Privacy Policy and consent to the data practices described herein, to the extent that consent is the applicable legal basis for processing. If you do not agree with this Policy, you should discontinue use of the Platform.

The following definitions apply throughout this Privacy Policy:

b99u collects personal data in the following categories, depending on how you interact with the Platform:

3.1 Data Provided Directly by You

• Support communications: When you contact our support team via email or live chat, we collect your name, email address, the content of your message and any attachments you submit.
• Feedback and enquiries: Where you use any feedback or enquiry functionality on the Platform, we collect the information you provide in that interaction.

3.2 Data Collected Automatically

• Technical data: IP address, browser type and version, operating system, device type, screen resolution and referring URL.
• Usage data: Pages visited, time spent on pages, links clicked, scroll depth, session start and end times.
• Cookie and tracking data: Session identifiers, preference cookies and analytics identifiers as described in Clause 8.

3.3 Data We Do Not Collect

b99u does not collect or process the following categories of data:

• Payment card numbers, bank account details or cryptocurrency wallet addresses;
• National identification numbers (CNIC), passport numbers or biometric data;
• Financial transaction data of any kind — b99u does not process deposits, withdrawals or wagers;
• Sensitive personal data such as health information, religious affiliation or political views;
• Gambling histories or account data from third-party operators.

b99u collects personal data through the following mechanisms:

• Direct submission: When you voluntarily contact our support team, submit a support ticket or otherwise communicate with us, you provide data directly.
• Automated collection: Our web servers and analytics services automatically collect technical and usage data each time you load a page or interact with the Platform. This occurs through standard web server logs, cookies and JavaScript-based analytics.
• Third-party analytics tools: We may use privacy-respecting analytics platforms to understand aggregate usage patterns. Where such tools process IP addresses or device identifiers, they do so in accordance with our instructions and applicable data-processing agreements.

b99u does not purchase, rent or receive personal data from third-party data brokers or marketing list providers. We do not engage in cross-site tracking for advertising profiling purposes.

b99u processes personal data only for the specific, explicit and legitimate purposes set out below. We do not use personal data for any purpose incompatible with these stated purposes without first establishing a fresh legal basis and, where required, obtaining your consent.

Where data protection law requires b99u to identify a legal basis for each processing activity, we rely on the following grounds:

• Legitimate interests: Processing necessary for the operation, security and improvement of the Platform, where those interests are not overridden by your fundamental rights and freedoms. This covers server logs, analytics and security monitoring.
• Consent: Where we set non-essential cookies or use analytics tools that process identifiable data, we rely on your consent, which you may withdraw at any time. See Clause 8 for cookie controls.
• Contract performance: Processing necessary to respond to your support requests and fulfil our obligations when you engage with our support services.
• Legal obligation: Processing required to comply with applicable law, including responding to lawful requests from competent authorities.

b99u does not sell, rent or trade personal data to any third party. We share personal data only in the limited circumstances described below:

7.1 Service Providers and Data Processors

We may share personal data with carefully selected service providers who assist us in operating the Platform — such as web hosting providers, content delivery networks and analytics platforms. All such providers are engaged under data-processing agreements that restrict their use of personal data to the purposes for which it was shared, require appropriate security measures and prohibit onward disclosure without our consent.

7.2 Legal and Regulatory Requirements

b99u may disclose personal data where required by applicable law, court order, regulatory direction or to protect the rights, property or safety of b99u, its users or the public. We will endeavour to notify affected users of any such disclosure where legally permissible to do so.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring or sale of all or part of b99u's assets, personal data held by b99u may be transferred to the relevant successor entity as part of that transaction. Users will be notified of any material change in data controller in such circumstances.

7.4 No Advertising Third-Party Sharing

b99u does not share personal data with advertising networks, social media platforms or data brokers for targeted advertising or profiling purposes. We do not monetise user data.

b99u uses cookies and similar technologies to operate the Platform and understand how users interact with our content. The following table describes the categories of cookies we use:

b99u does not use advertising or retargeting cookies. We do not set third-party tracking cookies that follow users across other websites.

8.1 Managing Cookies

You may control cookies through your browser settings. Most browsers allow you to view, delete and block cookies from specific websites. Please note that disabling strictly necessary cookies may impair the functionality of the Platform. Links to cookie management guidance for major browsers are available through each browser's official help documentation.

b99u retains personal data only for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable law. The following general retention periods apply:

• Support correspondence: Communications submitted via email or live chat are retained for up to 24 months from the date of last interaction, to enable continuity of support and resolution of follow-up matters.
• Technical and server log data: IP addresses and access logs are retained for up to 12 months for security monitoring and fraud prevention purposes, then deleted or anonymised.
• Analytics data: Aggregated, anonymised analytics data may be retained indefinitely as it no longer constitutes personal data following anonymisation. Identifiable analytics data is retained for no longer than 14 months.
• Legally mandated retention: Where applicable law requires us to retain specific categories of data for defined periods, we comply with those requirements before deletion.

When personal data is no longer required for any legitimate purpose, we delete it securely or anonymise it in a manner that prevents re-identification.

b99u implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, alteration, disclosure or destruction. Our security measures include, but are not limited to:

• HTTPS/TLS encryption: All data transmitted between your browser and the Platform is encrypted in transit using TLS. The Platform enforces HTTPS on all connections.
• Access controls: Access to personal data is restricted to authorised personnel on a need-to-know basis. Access privileges are reviewed periodically.
• Secure infrastructure: The Platform is hosted on infrastructure that applies industry-standard security configurations, patching schedules and intrusion-detection measures.
• Incident response: b99u maintains procedures for identifying, assessing and responding to data security incidents. Where a breach is likely to result in a risk to user rights, affected individuals will be notified without undue delay.

Depending on your jurisdiction, you may have the following rights in relation to your personal data held by b99u. We honour these rights and will respond to valid requests within a reasonable timeframe, typically within 30 days:

To exercise any of these rights, contact us using the details in Clause 16. We may need to verify your identity before processing a request. We will not charge a fee for responding to valid requests unless they are manifestly unfounded or excessive.

The b99u Platform is intended exclusively for adults aged 18 years or above — or the higher minimum age required by the operator or license jurisdiction applicable to the user. b99u does not knowingly collect, process or retain personal data from individuals under the age of 18.

If b99u becomes aware that personal data has been submitted by or collected in connection with an individual under 18, we will delete that data as promptly as practicable. If you are a parent or guardian and believe that a minor has submitted personal data to b99u, please contact us immediately using the details in Clause 16 so that we can take appropriate action.

b99u is an online platform and may utilise infrastructure providers, analytics services or support tools whose servers are located in jurisdictions outside Pakistan. Where personal data is transferred to or processed in a jurisdiction outside the user's country of residence, we ensure that appropriate safeguards are in place.

Such safeguards may include standard contractual clauses, adequacy decisions or other mechanisms recognised under applicable data protection frameworks. By using the Platform, you acknowledge that your data may be processed in jurisdictions outside Pakistan that may have different data-protection standards.

If you have concerns about international transfers of your data, please contact us using the details in Clause 16 and we will provide further information about the specific safeguards applicable to your data.

The b99u Platform may contain references to third-party gambling operators, payment services and other external resources within its educational content. While b99u does not include clickable external links as a matter of editorial policy, users who independently navigate to third-party platforms should be aware that:

• b99u has no control over the privacy practices, data collection or security measures of any third-party platform;
• This Privacy Policy applies solely to data collected by b99u through this Platform;
• Any data you provide to a third-party operator — including registration details, KYC documents and payment information — is governed entirely by that operator's own privacy policy;
• References to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah within b99u content are educational and contextual only — they do not create any data-sharing relationship between b99u and those providers.

We recommend that you review the privacy policy of any third-party platform before providing any personal data to them.

b99u reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law or the features of the Platform. When we make material changes to this Policy, we will update the "Last Reviewed" date at the top of this page and, where practicable, provide notice of the change on the Platform.

We encourage you to review this Policy periodically. Your continued use of the Platform following the publication of a revised Policy constitutes your acknowledgement of the changes. Where changes require fresh consent — for example, the introduction of a new processing purpose for which consent is the legal basis — we will seek that consent separately before commencing the new processing activity.

If you disagree with the terms of a revised Policy, you should cease using the Platform and may request deletion of your personal data as described in Clause 11.

If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data by b99u, please contact us using the details below. All privacy-related enquiries are treated with priority and will be acknowledged within two business days.